Visa on Arrival Assistance
Skip the visa-on-arrival queue at Ngurah Rai International. Our concierge processes your VOA in advance — you simply collect your stamped passport.
How It Works
We handle the paperwork before you land.
Bypass the standard VOA line at the airport.
A licensed agent walks you through every step.
Need to stay longer? We handle visa extensions too.
Pre-arrival eVOA processing for select nationalities.
WhatsApp us your passport — we confirm options instantly.
Bali Visa on Arrival (VOA) costs 500,000 IDR (approximately $35 USD) and is available to citizens of 99 countries for stays up to 30 days, extendable once for another 30 days. Our VOA assistance service handles the complete process — payment, form completion, and immigration submission — in under 5 minutes through VIP counters, compared to the standard 30-45 minute self-service queue.
Indonesia’s Visa on Arrival (VOA) is a single-entry visa issued at Indonesian ports of entry, including Ngurah Rai International Airport in Bali. It permits stays of up to 30 days for tourism, business meetings, transit, government visits, or purchasing goods. The VOA can be extended once for an additional 30 days through local immigration offices in Bali, making it the most flexible short-term entry option for international visitors.
As of 2025, 99 countries are eligible for VOA at Bali Airport, including Australia, United States, United Kingdom, Canada, all EU member states, Japan, South Korea, China, India, Brazil, South Africa, UAE, Saudi Arabia, and Russia. The fee is 500,000 IDR (approximately $35 USD) payable in IDR, USD, or by credit/debit card at designated payment counters.
Cost: 500,000 IDR (~$35)
Duration: 30 days, extendable +30
Best for: Tourists staying 1-60 days who want extension flexibility
Countries: 99 eligible nations
Cost: Free
Duration: 30 days, NOT extendable
Best for: Short trips under 30 days with no extension needed
Countries: ASEAN nations + select countries
Cost: 500,000 IDR (~$35)
Duration: 30 days, extendable +30
Best for: Travelers who prefer pre-approval before arrival
Apply at: molina.imigrasi.go.id
Our recommendation: If you might extend your stay beyond 30 days, always choose VOA over visa-free entry. The $35 investment gives you the option to extend without leaving Indonesia. If your trip is definitively under 30 days and your country qualifies for visa-free, take the free option. For either choice, our concierge service processes you through VIP channels.
When you book our VOA assistance, your concierge agent handles every step of the process. Before your flight, we confirm your nationality’s eligibility, prepare your documentation requirements, and brief you on what to expect. Upon landing, your agent meets you and escorts you directly to the VIP VOA payment counter — bypassing the standard queue entirely.
Your agent handles the payment transaction (we accept cash IDR/USD or facilitate card payment), completes the arrival card on your behalf, and submits everything to the immigration officer at the VIP counter. The entire process — from aircraft door to VOA stamped in passport — takes under 8 minutes with our service, compared to 30-60 minutes navigating the process independently during peak hours.
Your 30-day VOA can be extended once for an additional 30 days through any immigration office (Kantor Imigrasi) in Bali. The extension process requires: your passport, completed application form, sponsor letter, and payment of 500,000 IDR. Processing takes 5-7 working days. The main immigration offices are located in Denpasar (Jl. D.I. Panjaitan), Singaraja (North Bali), and a service point in Kuta near the airport.
We offer a VOA extension assistance service ($75) that handles the entire process: form preparation, immigration office appointment, document submission, and passport collection. This saves you 2-3 trips to the immigration office and eliminates the risk of incorrectly completed forms causing delays. Contact our team via WhatsApp to arrange your extension before day 25 of your stay — earlier is better to ensure processing completes before your initial VOA expires.
First: choosing visa-free when you might want to extend. Visa-free entry cannot be converted to VOA after arrival — if your plans change and you want to stay longer, you would need to leave Indonesia and re-enter. Second: not having exact change. The VOA counter accepts IDR and USD, but change availability is limited. Our agents always carry correct change. Third: forgetting passport validity requirements — Indonesia requires 6 months validity from entry date. Fourth: not filing for extension early enough — apply by day 25, not day 29.
Yes. The VOA payment counters accept Visa, Mastercard, and some JCB cards. However, card payment machines occasionally experience technical issues. We recommend carrying USD or IDR cash as backup. Our concierge agents can facilitate payment in any form.
Citizens of countries not on the VOA-eligible list must apply for an e-Visa before traveling to Indonesia through molina.imigrasi.go.id. We can assist with the e-Visa application process remotely before your trip. Contact us at least 2 weeks before travel for e-Visa assistance.
If you are transiting through Bali and not leaving the international transit area, you do not need a VOA. However, if your layover exceeds 8 hours or you wish to leave the airport during your transit, you will need a VOA. Our transit concierge service helps you maximize layover time in Bali efficiently.
Process your Visa on Arrival in under 5 minutes through VIP channels. $15 add-on to any concierge package.
| Nationality | Visa Type | Duration | Cost | Notes |
|---|---|---|---|---|
| Australia | VOA / eVOA | 30 days (extendable) | IDR 500,000 (~USD 31) | eVOA strongly recommended |
| United Kingdom | VOA / eVOA | 30 days (extendable) | IDR 500,000 | eVOA recommended |
| United States | VOA / eVOA | 30 days (extendable) | IDR 500,000 | eVOA recommended |
| India | VOA / eVOA | 30 days (extendable) | IDR 500,000 | Must have return ticket |
| China | VOA / eVOA | 30 days (extendable) | IDR 500,000 | eVOA recommended |
| Japan | Visa-Free | 30 days | Free | Not extendable |
| South Korea | Visa-Free | 30 days | Free | Not extendable |
| Singapore | Visa-Free | 30 days | Free | ASEAN agreement |
| Malaysia | Visa-Free | 30 days | Free | ASEAN agreement |
| Saudi Arabia | VOA / eVOA | 30 days (extendable) | IDR 500,000 | Arabic concierge available |
| UAE | VOA / eVOA | 30 days (extendable) | IDR 500,000 | Arabic concierge available |
| Germany | VOA / eVOA | 30 days (extendable) | IDR 500,000 | eVOA recommended |
Over 90 nationalities are eligible for VOA/eVOA. For countries not listed above, check the official Indonesian immigration website or ask our team via WhatsApp — we confirm visa requirements for any nationality within minutes.
The VOA/eVOA allows 30 days and can be extended once for an additional 30 days (total 60 days). The extension must be applied for before your initial 30 days expire. Our visa extension service handles the entire process:
What we do: Prepare all required documentation, submit application to the local immigration office (Kantor Imigrasi), attend the appointment with you or on your behalf (power of attorney), collect your passport with the extended visa stamp, and return it to your hotel.
Cost: Government fee IDR 500,000 + service fee USD 50. Total processing time: 5–7 working days. Your passport will be held at the immigration office during processing (typically 3–4 days).
Important: Apply at least 7 days before your initial visa expires. Late applications risk overstay penalties of IDR 1,000,000 per day plus potential deportation for extended overstays.
Both cost the same (IDR 500,000 / ~USD 31) and provide identical 30-day visas. The difference is process: eVOA is applied and paid online before departure, giving you a QR code that lets you skip the airport VOA counter. VOA at the airport requires queuing at the payment counter after landing, adding 15–25 minutes. There is no advantage to choosing VOA at the airport — always apply for eVOA online.
Citizens of 10 ASEAN countries (Singapore, Malaysia, Thailand, Philippines, Vietnam, Cambodia, Laos, Myanmar, Brunei, Timor-Leste) can enter visa-free for up to 30 days. Japan and South Korea also qualify for visa-free entry. Visa-free entry is NOT extendable — if you plan to stay beyond 30 days, use VOA instead.
Passport scan (bio page, minimum 6 months validity), passport-size photo (digital), email address for QR code delivery, credit card for payment, and return or onward flight booking confirmation. The application takes approximately 5 minutes and approval is typically instant.
Our visa assistance pairs perfectly with our Fast Track Immigration service for the fastest possible arrival experience. Families and groups also benefit from our Meet & Greet service, which includes personal escort from aircraft to vehicle. For your departure, our Departure Concierge handles check-in, lounge access, and immigration fast track in reverse.
Muslim travellers appreciate our Halal Airport Concierge with prayer room guidance and halal dining recommendations. Need a luxury ride to your hotel? Our VIP Chauffeur Service connects airport to accommodation seamlessly.
See all packages and transparent rates on our Pricing page, or book your service now. Read what guests say about our visa assistance on our Reviews page. For a complete overview, see our guide: Complete Guide to Bali Airport Concierge 2026.
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Get In Touch
Send us your passport details via WhatsApp — we confirm your visa pathway within minutes.